Friday, March 27, 2015

How Would It Look?

Some time ago in this space I brought you the story of a tragic natural gas line explosion in California, and how the utility company who owned the lines had been accused of giving all of its senior management personnel lavish wages, raises and bonuses using the money that they claimed was being used to upgrade the line and improve safety measures. At the time it seemed fantastical, the stuff of Dilbert cartoons and comedy scripts about unscrupulous business leaders, more concerned with fattening their bank accounts than they were with the safety of thousands of innocent people. Now it turns out that things were actually much worse than that…

According to a story in this week’s Los Angeles Times, the utility company in our story, Pacific Gas and Electric (PG&E) had indeed requested permission from the Public Utilities Commission to use $5 million worth of ratepayer (customer) money on the gas line replacements and upgrades, as I reported in the earlier post. However, it turns out that this was the second time all of this had happened; the Company had also requested $5 million in 2007 to perform the same work, and had given it to their senior managers as wages and bonuses that time too…

The Times does not speculate on how many more times PG&E might have tried the same maneuver before they were finally caught, or whether they ever would have been had a tragic and completely preventable disaster not occurred. I believe that we are justified in asking that question under the circumstances, however; and if I was one of the people whose lives and property were placed at risk so that a bunch of very wealthy people could become a little bit wealthier, the question would be more of a lawsuit and less of a rhetorical device…

The thing that puzzles me the most about the situation is that no one inside or outside the company seems to have questioned these rather questionable decisions. Some sources have claimed that amount of the misappropriated funds goes as high as $100 million and took place over a much longer period, and the fallout from the scandal has resulted in national attention of the very worst kind, changes in Federal law governing gas pipeline safety, and indictments that could result in fines of as much as $1.4 billion, none of which even considers the ongoing civil trials for injuries, wrongful death, and destruction of private property…

Popular culture fantasies (and nightmares) aside, most companies in real life will tend to avoid wildly irresponsible actions even when the possibility of natural gas explosions isn’t present, if only to avoid being the subject of countless blogs, Internet news stories, television programs and eventually even books and movies in which the intelligence of their leadership is compared unfavorably to that of a newborn gerbil. In the case of a publicly-held or investor-owned company there is a very real chance of a stockholder’s revolt (or the equivalent) during which the entire senior management team and the Board of Directors who were supposed to be supervising them will all effective get fired, and even a private company would have to be worried about banks refusing to loan them money (because they might not be around long enough to pay it back), investors refusing to buy their bonds (ditto), or vendors refusing to sell them anything on credit (see above)…

Nor would any reasonably sane businessperson expect the sort of misbehavior PG&E has been accused of remaining confidential during the Internet age. Exposure and scandal were already a problem generations ago – look up the curious events that happened at the Watergate complex in the early 1970s, if you don’t believe me – but today it’s a virtual certainty that anything the company does will leak out eventually. The era when any company could go about its business and not care about how any of its actions would look in the media has been gone for decades, or possibly centuries, and it is far past time that managers of all types and levels stopped making choices that even a rodent born a few minutes ago would consider insane…

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