Sunday, May 19, 2013

The Ethics of Business Activism

On Monday I brought you the case of the Dick’s Sporting Goods chain, and their efforts to do the right thing in the current debate about “assault-type” rifles – or at least to conform to public opinion about guns that look somewhat like ones that have been used for criminal purposes in recent memory. As I noted in that post, there is no legal obligation for Dick’s to do this; current Federal gun laws permit ownership of semi-automatic rifles with magazines of ten rounds or less, and Dick’s has all of the required permits and authorizations to carry and sell such weapons. A much better question is whether Dick’s management team has a fiduciary responsibility to its ownership NOT to do something like this – and where those obligations come into conflict…

Consider, for a moment, that the job of any management team is to increase stockholder value, usually by making the company more profitable through higher sales, greater efficiency or what have you. If they fail to do so, they are violating the spirit of their agreement with the owners, if not in fact violating actual laws regarding management of a company. Dick’s is not in the business of changing the world through better gun control laws and more responsible gun ownership; they are in the business of selling sporting goods, which includes hunting and target shooting guns, ammunition and equipment. The desire to prevent mass shooting incidents, while laudable, is not really part of their mission…

If the gun control issue is too oblique, we could consider the tobacco industry as a similar case. No one who isn’t an industry flak (and not many of those, anymore) is going to deny that smoking is bad for you. But processing and selling it isn’t illegal, whereas the companies that do this provide thousands of jobs and billions in tax revenue, as well as income for the people who own their stock. Declaring that a specific category of product is bad for you, and that therefore they’re not going to produce or sell it any longer, would probably be in the public interest – except for the fact that other companies would be happy to make up the difference in production, resulting in no net change for the public and business losses for the company making that declaration…

By the same token, no one has empowered Dick’s Sporting Goods to determine what guns should or should not be available to the citizens of any particular city or state, any more than any tobacco company has been given the right to decide what products their customers should be allowed to have. No one is likely to dispute that public relations is important, that being seen as good corporate citizens is critical to a company’s image, or that taking actions in the public interest will improve a company’s working conditions in terms of public acceptance. At the same time, people have enough trouble with the “Nanny State” effects of elected officials trying to control their lives for their own good; they’re even less likely to appreciate such efforts from private companies…

All of which leads me to the question: should Dick’s (or any other private company) attempt to restrict the sales and distribution of potentially dangerous products, even if those products are completely legal? Should they attempt to consider the overall welfare of their customers and the community when deciding what product mix to carry in their stores? If this results in lower profits, and a corresponding loss of income to their stockholders, is this still an acceptable choice? What if it results in major losses for the company, putting employees out of work, and negatively impacting the firms that supply those (questionable) products to Dick’s in the first place? If their well-meaning attempts to promote the welfare of the public cause greater damage (in terms of unemployment, lost assets, hunger, foreclosures, or what have you) than the original product would have done, can we still justify such a choice? Or should the company carry whatever products the appropriate Federal, state and local authorities allow them to carry, and just let their customers make their own purchase decisions?

It’s worth thinking about…

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