I picked up the story from the Huffington Post article about
them, but you can visit the company’s own website here if you want to. There
isn’t a lot of information about them online, but the basic idea is you pay for
a sandwich online (it’s $5) and then go to a location marked with an “X” on a
street corner – the location of which will be revealed to you after you pay
your money. A short time later a small orange parachute with a sandwich
attached will float gently down from the sky, where you can grab it. The
company says that if you sandwich gets caught on something on the way down, or
otherwise fails to show up, they will “probably” make you another one – but it’s
hard to imagine any entrepreneur losing public relations, let alone potential
repeat customers, by failing to replace product that happens to get stuck in a
tree…
It’s not clear how serious these people are about the
company, which they call Jafflechutes – a “jaffle” is Australian slang for a
grilled cheese, and they drop them via parachute, hence Jafflechutes – but assuming
a customer base with sufficient whimsy there’s no reason this couldn’t work.
All you would need is a kitchen located in the upper floors of a building
somewhere with a significant population density (the North American location
they’re talking about expanding into is New York City, naturally) and a city
government which is prepared to be lenient about litter from miss-delivered sandwiches.
The business model isn’t functionally different from any other quick-service
restaurant with an unusual delivery method, and we have already seen other
gravity-based systems (e.g. chutes, elevators, rolling trays) used in this
role. There are even restaurants already in operation where all ordering and
payment transactions are handled via touch screen on the tabletop, and you have
no personal interaction with the employees…
Personally, I was a little disappointed when I saw the
details of the operation in the online articles. When I saw the headline I had
envisioned a fleet of drone aircraft, possibly akin to the quadracopter drones
Amazon is supposedly looking into using for a delivery fleet, soaring over the
rooftops of a major city and then releasing sandwiches from an internal cargo
bay when they reach the specified GPS coordinates. And once that technology is
up and running, I can’t see any reason why the unmanned, jet-propelled,
laser-guided, self-chilling beer keg that the Aussies (and the U.S. Marines)
have been asking for over the last few decades wouldn’t be possible…
For now, I suppose we should probably just keep watching the
skies. Although, if you find yourself standing on an otherwise unexplained “X”
on the pavement, you might also want to keep a glass of milk or a cup of tomato
soup handy…
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