Sunday, May 6, 2012

The Ethics of Interns

I haven’t had a lot to say about the growing debate overinternships because I don’t really believe there is another side to the issue; asking someone to work menial or even entry-level jobs for your company without pay – and without any other conceivable benefit for the employee – is wrong, and ultimately counter-productive. That is, I believe that any benefit the company might gain from exploiting interns is likely to be outweighed by losses resulting from low motivation, resentment from both the interns and the paid employees they are displacing, poor public relations, poor customer relations (if the customers have any contact with the disgruntled interns) and ultimately lawsuits and government sanctions. But even if we accept that the current standard for unpaid internships is criminal, and that expecting your own employees not to exploit such interns if you have them is naïve to the point of lunacy, the question still remains if unpaid internships are inherently unethical, or if the system has just been exploited in recent times…

As originally conceived, an internship was a way of learning a profession that could not be learned in any way other than hands-on experience, much the way a craftsperson or tradesperson might go through an apprenticeship. They weren’t always paid positions – it depended on what profession you wanted to train for and what era you were in – but the interns would generally work directly for an experienced professional, doing the same work under close supervision that they would eventually do themselves. If there is no professional school that can train new individuals in a specific field this type of training may be the only avenue available, and even where such a school exists there may still be aspects of the job that can only be learned hands-on. In that definition, an intern is being paid for his or her work with the job training and professional development received through the experience; this could easily be worth more than the intern would make in a mundane job over the same period. Where this breaks down is when the company is gaining more from the labor of its interns than it is providing in terms of experience, training, or future career enhancement…

On the flip side of the issue, it is entirely possible for interns to exploit the system themselves, most often by working as little as possible and paying no attention to anything the company is trying to teach them, and then presenting themselves as superior candidate for employment because they were interns at, and gained knowledge and experience from, a specific company. In doing so, the intern has wasted the company’s resources (time, ability to instruct new personnel, productivity, etc.) as well as defrauding both the company and any future employers. But is an intern refrains from such abuses, it is entirely possible for him or her to provide a useful competitive advantage to the company with enthusiastic work and fresh perspectives on the process and flow of the work her or she is doing, and wind up providing significant added value to the company, as well as any future employer. And that doesn’t even consider the potential value to the company of getting the opportunity to evaluate potential new hires (the interns) before offering permanent positions…

The real difference would appear to be how all of the parties involved approach the situation. Certainly, there is the potential for savage abuse of the system by interns and their employers alike – but that applies to all aspects of every business. So I have to ask: if both parties receive value in return for their contributions, is there an ethical issue with the transaction? Or does the existence of the power imbalance between employer and employee automatically mean that the company is benefiting more from a situation where it receives labor without providing wages? Does power corrupt, and if so, will it always invalidate the relationship between intern and employer?

It’s worth thinking about…

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